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Học ielts online: conflict at work

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Conflict at work

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Chỉ viết MỘT LỜI cho mỗi câu trả lời.

Conflict at work

Conflict mostly consists of behaviour in the general category of 1 …………………………….

Often a result of people wanting to prove their 2 …………………………….

Also caused by differences in 3 ……………………………. between people

4 ……………………………. conflicts: people more concerned about own team than about company

Conflict-related stress can cause 5 ……………………………. that may last for months

 

Chief Executives (CEOs)

Many have both 6 ……………………………. and anxiety

May not like to have their decisions questioned

There may be conflict between people who have different 7 …………………………….

 

Other managers

A structure that is more 8 ……………………………. may create a feeling of uncertainty

about who staff should report to.

 

Minimising conflict

Bosses need to try hard to gain 9 …………………………….

Someone from outside the company may be given the role of 10 ……………………………. in order to resolve conflicts.

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2 / 10

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10

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